Wildly Important Goal

S.T.E.P.'s Wildly Important Goal is to meet or exceed all regulations and principles.

What is a Wildly Important Goal (WIG)?
“A wildly important goal carries serious consequences. Failure to achieve this goal renders other achievements relatively inconsequential.” -Stephen Covey

If STEP Does not meet or exceed all regulations and principles, nothing else really matters.

Each unit within STEP has created scorecards to assist them in achieving the WIG. Why have scorecards? Because people play differently when they keep score.

SLS Unit Scorecards

• Four consumer-focused trainings by 12/31/08
• Each consumer will have an identified circle of support who gathers at least quarterly by 12/31/08
• Each consumer will have a completed ELP that is fully utilized by 12/31/08
• 15% of consumer will have received a QA visit each quarter as outlined in SLS contract
• Each consumers will have at least two consistent support people who’ve been supporting them six months or more (beyond SLS Coordinator) by 12/31/08
• 60% of Personal Attendants will attend bi-monthly PA trainings by 12/31/08
• Program management will meet with SLS Coordinators once a month in the consumer’s home and once a month in the office by 12/31/08
• Each employee will have 3 progress meetings and one performance appraisal meeting with documentation by 12/31/08
• The Direct Support Professional/Personal Attendant turnover rate will not exceed 25% by 12/31/08

ILS Unit Scorecards

• By 12/31/08, all SLS clients will have a completed ELP and all ILS clients will have a completed/updated mini-ELP.
• 100% of clients with significant mental health needs will have a “Mental Health Support Plan” developed and outlined in their ISP report.
• 100% of clients will develop an “Emergency Preparedness Plan” and practice with their staff monthly
• 100% of all SLS Clients will have a quarterly Circle of Support gathering
• 15% of consumers will have received a QA visit each quarter
• ILS staff will receive 4 in-service trainings in 2008
• Each employee will have 3 progress meetings and one performance appraisal meeting with documentation by 12/31/08

Vocational Unit Scorecards

• Individuals who are employed (paid) seven hours a week or above will increase their hours by50% by 12/31/08
• 85% pf all individuals program time will be spent in meaningful activities that contribute to their community by 12/31/08
• 15% of consumers will have received a QA visit each quarter
• Managers will proactively meet with each group every quarter
• Each employee will have 3 progress meetings and one performance appraisal meeting with documentation by 12/31/08
• Staff attendance will be 97.5% each quarter, for the entire year of 2008
• Managers and Director will provide consistent twice-monthly staff meetings with 75% attendance
• All work/therapeutic sites will be contacted with a phone call, a face-to-face meeting and/or a postcard one time per quarter
• Management will devote 5% of their time to advocacy regularly